The calm layer between you and your customers.
maggio started because the teams we worked with were drowning in messages they already knew the answer to. So we built something that answers them, on every channel, from one inbox.
We kept rebuilding the same four pieces.
We spent years running messaging for consumer brands. Every time, we rebuilt a shared inbox, a rules engine, an agent that knew the catalogue and a clean way to hand off to a human. Eventually we built it properly, once, for everyone.
What every team needed
- One inbox for every channel, not six apps open in six tabs.
- An agent that answers from live store data, not a stale FAQ.
- Leads that land in the CRM already qualified and summarised.
- A handover to a human that never loses the thread.
Every channel. One calm inbox.
One agent, live everywhere your customers already talk, connected to the tools you already run.
Live on every channel at once
The same agent answers on WhatsApp, Instagram, Messenger, LINE, Telegram and your website, with one memory of every customer.
One omni-chat
Every message from every channel lands in a single inbox, so your team manages everything in one place.
Comment-to-DM
Someone comments on a post or reel, and maggio replies in their DMs with the right product link.
Live commerce data
Full sync with Shopify, WooCommerce and WordPress, so every price, variant and stock level is current.
Affiliate-safe links
Product URLs are built on the fly with affiliate codes, UTM and tracking intact.
Direct CRM sync
Leads, tags and conversation summaries flow into HubSpot, Salesforce or any CRM via API.
Four things we will not compromise on.
Messaging is the front door
For most consumer businesses, chat is now the main channel. It deserves real infrastructure.
Automation must be honest
An agent that invents an answer costs more than one that admits it does not know.
Humans stay in the loop
The goal is not zero humans. It is humans spending their time where they matter.
You own your data
Your conversations are yours. Export them any time, in full.
A small, distributed team.
Deliberately so, for now. Everyone here talks to customers every week.
Deeper commerce, more languages, more control.
Richer store integrations, better multilingual handling, and more control over agent behaviour without needing an engineer.
Meet your calmest inbox yet.
Set up an AI agent on your channels in under 15 minutes. No card required to start.