One inbox for every channel.
WhatsApp, Instagram, Messenger, LINE, Telegram and your website chat land in a single queue your whole team works from. No tab switching, no missed threads, no "who replied to this?".
What you get
One unified queue
Every conversation from every channel in one stream, with a channel badge on each thread.
Clear ownership
Route threads to a person or a team. Ownership is visible, so two people never answer the same customer.
Internal notes
Leave context for the next teammate without the customer seeing it. Mentions notify the right person.
Customer timeline
Past orders and conversations sit beside the thread, across every channel. Nobody repeats themselves.
Saved replies
Snippets your team drops in with a keystroke, consistent across everyone.
Search that works
Full text across every message, filtered by channel, teammate, tag and date.
How teams use it
Connect your channels
Link your WhatsApp number, Instagram, Messenger and site widget. Minutes, not a migration project.
Set routing rules
Decide what goes to sales, what goes to support, and what the agent handles on its own.
Let the agent go first
It answers common questions instantly and hands off with full context when a person is needed.
Measure and tune
First response, resolution time and handoff rate, per channel and per teammate.
Questions, answered
It can, or it can sit alongside it. Most teams move their messaging channels into maggio and keep email where it is.
Unlimited, on every plan. You pay for messages, not seats.
Yes. Existing numbers can be moved onto the WhatsApp Business API without changing the number your customers know.
Meet your calmest inbox yet.
Set up an AI agent on your channels in under 15 minutes. No card required to start.